Frequently Asked Questions


At One Accord Bookkeeping, we understand that you may have questions about our services, pricing, and processes. To assist you, we have compiled a comprehensive Frequently Asked Questions (FAQ) section on our website. Here, you'll find answers to common inquiries about the range of services we offer, including basic bookkeeping, payroll processing, and bookkeeping cleanup.


We also provide detailed information on our pricing structure, how we ensure the confidentiality of your financial data and the steps we take to maintain accuracy and reliability in our work. Whether you're a small business owner or managing a more complex financial setup, our FAQ section is designed to provide clarity and help you make informed decisions about your bookkeeping needs. 

Services

  • What bookkeeping services do you offer?

    I offer a range of bookkeeping services, including transaction recording, bank reconciliation, financial reporting, accounts payable/receivable management, payroll processing, and bookkeeping cleanup services.

  • Do you offer payroll services?

    Yes, I offer comprehensive payroll services, including payroll processing, tax filing, direct deposit management, and employee records maintenance.

  • Can you help with bookkeeping cleanup?

    Absolutely. My bookkeeping cleanup services are designed to organize and correct past financial records, ensuring your books are accurate and up-to-date.

  • What industries do you specialize in?

    I specialize in providing bookkeeping services for small to medium-sized businesses across various industries, including retail, hospitality, healthcare, nonprofit organizations, and professional services.

  • Do you provide tax preparation services?

    Yes, I offer tax preparation and planning services to ensure your business remains compliant with all tax regulations and takes advantage of all available deductions.

Pricing

  • How much do your bookkeeping services cost?

    My basic bookkeeping services range from $200 to $500 per month. Standard services, which include additional features like accounts payable/receivable management and payroll processing, range from $400 to $800 per month. Custom packages are available based on your specific needs.

  • What are your hourly rates for bookkeeping services?

    My hourly rates vary depending on the complexity of the services required. Basic bookkeeping tasks are charged at $25 to $40 per hour, while more advanced services are $40 to $70 per hour.

  • How do you charge for bookkeeping cleanup services?

    Bookkeeping cleanup services are charged at an hourly rate of $50 to $100, depending on the complexity. I also offer flat fee options, ranging from $500 to $10,000+, based on the size and condition of your financial records.

  • What is the cost of your payroll services?

    My payroll services range from $100 to $300 per month. I also offer flat fee options for payroll setup, with basic setup at $200 and advanced setup at $500.

  • Do you offer any discounts or packages?

    Yes, I offer customized packages and discounts for clients who bundle multiple services. Contact me for a free consultation to discuss your specific needs and receive a tailored quote.

Process

  • How do I get started with your bookkeeping services?

    Getting started is easy. Simply contact me to schedule a free consultation. I’ll assess your bookkeeping needs and provide a detailed quote. Once agreed, I’ll set up your accounting system and start providing ongoing support.

  • What information do I need to provide for bookkeeping services?

    To get started, you’ll need to provide access to your financial documents, including bank statements, credit card statements, invoices, bills, payroll records, and any previous financial reports.

  • How do you ensure the confidentiality of my financial information?

    I take confidentiality very seriously. All client information is kept secure and confidential. I use secure systems and processes to protect your data and comply with all relevant privacy laws and regulations.

  • How often will I receive financial reports?

    I provide monthly financial reports, including income statements, balance sheets, and cash flow statements. For clients with more complex needs, I can also provide quarterly and annual reports.



  • Can I access my financial information online?

    Yes, I use cloud-based accounting software that allows you to access your financial information anytime, anywhere. This ensures you have real-time visibility into your financial health.

  • What happens if there is a discrepancy in my financial records?

    If I identify any discrepancies in your financial records, I will investigate and resolve them promptly. I will also keep you informed of any significant issues and provide recommendations for preventing future discrepancies.

  • How do you handle communication and updates?

    I maintain regular communication with my clients through email, phone, and virtual meetings. You will receive regular updates on your financial status and any important issues that arise.

  • What if I have questions or need additional support?

    I am always here to help. You can reach out to me anytime with questions or concerns. I provide ongoing support to ensure your bookkeeping needs are met and your financial records remain accurate.